Student Resources and Student Life
Bookstore
The Medical Center Bookstore offers a wide selection of medical reference books, textbooks, software, and instruments to the Duke University Medical Community. Clothing, including scrubs and uniforms, office supplies, and Duke gifts are also offered. Special orders are welcomed. The store is located in Duke Clinic, lower level adjacent to the Food Court, 40 Medicine Circle, Room 0001, Durham, NC 27710. The bookstore is open from 8:30 a.m. to 5:00 p.m. Monday through Friday.
Campus Police
It is the mission of the Duke University Police Department to protect and serve the people and property of Duke. We are guardians of a community of world class education, research and healthcare and must prevent violence, reduce fear, and build relationships. For more information, visit police.duke.edu.
Counseling and Psychological Services (CAPS)
CAPS helps Duke students enhance their strengths and learn to cope with the trials of living, growing, and learning. CAPS offers many services to Duke undergraduate, graduate, and professional students, including brief individual counseling/psychotherapy, consultation, couples and group counseling, and assistance with referrals. CAPS' staff also provide outreach education programs to student communities, promoting an empathic and supportive culture. Staff members are available for consultation with faculty concerning students or other matters relating to mental health in the university community. The CAPS staff includes psychologists, clinical social workers, and psychiatrists experienced in working with college-age adults. CAPS' staff carefully adhere to professional standards of ethics, privacy, and confidentiality. For more information, visit studentaffairs.duke.edu/caps.
DukeCard Office-Medical Center
Your DukeCard provides access to everything from campus academic and administrative buildings to residence halls. Your DukeCard allows you to access your DukeCard flex account at campus dining facilities, stores, and vending machines. 40 Duke Medicine Circle, Duke Clinics Building, Red Zone (by the Medical Center Bookstore and with the Parking Office), 04230 Duke Services Center, Durham, NC 27708-0644, phone: 919-684-2273, hours: 9am - 5pm, Mon-Fri.
Housing
Graduate and Professional Student Apartments. Limited on-campus housing is available to full-time graduate students. For more information on graduate student housing application timeline and facility amenities, visit students.duke.edu/living/housing/graduate-professional-housing. Assignments are made in the order of receipt of completed applications.
Off-Campus Housing. The Duke Community Housing Office maintains a listing of rental apartments, rooms, and houses provided by property owners or real estate agencies in Durham at durhamgradhousing.com.
Duke Housing and Residence Life (HRL) operates a website specifically to simplify the off-campus housing search for students, parents, faculty and staff, and for area property owners and managers at nearduke.com/housing.
Learning Environment and Well Being (Le Well)
The mission of Le Well is to provide centralized services to support SoM students and others involved in the healthcare learning environment.
Duke University School of Medicine is dedicated to educating health professions students to take excellent care of patients in a mutually respectful environment that promotes professional identity formation, accountability, and psychological safety – all necessary ingredients for optimizing patient safety and excellence.
The Office of Learning Environment and Well-being (Le Well) adopts a continuous quality improvement approach to providing centralized services to students and others involved in the healthcare learning environment, recognizing that patient care can be stressful and that there is no “one size fits all” for well-being.
Library
The Medical Center Library & Archives provides the services and collections necessary to further educational, research, clinical, and administrative activities in the medical field. Services are available to faculty, staff, students, and housestaff from Duke Hospital, School of Medicine, School of Nursing, allied health programs, and graduate programs in the basic medical sciences. The library also serves the Duke University Health System.
The library has thousands of health sciences journal titles available electronically, though some of the older years may not be accessible online. Several electronic book collections are also available online. The bound print journal collection and most print books published before 1995 are stored in the Duke Library Service Center located off Briggs Avenue. More current print books are kept within the library facility. The Frank Engel Memorial Collection consists of a small group of books on health and nonmedical subjects for general reading, and the Graphic Medicine Collection contains a variety of healthcare related topics discussed through the medium of comics. There is no charge to Duke borrowers for requests of articles not available at Duke, which includes email delivery of PDF journal articles and book chapters. Library staff will contact you if there are copyright or other fees associated with requests.
Library services include reference, in-depth consultations, expert database searching including systematic reviews, customized and individual group training, online tutorials, navigating the scholarly communications landscape including bibliometrics and research impact, circulation, and document delivery services. Workstations for searching databases, the online catalog, and other resources are available, along with a variety of study spaces and rooms for online booking. Reservations are required for group study spaces, cubicles, and the Audio/Video Recording Studio. Any open tables, soft seating, PIN stations, and computers are all available for use without reservation. A computer classroom for hands-on training is located on Level 1. Archives provides access to its collections for scholarly research and administrative work and can assist individuals in locating specific information, photographs, and documents concerning the history of the medical center.
The Medical Center Library & Archives is in the Seeley G. Mudd Building, above the Searle Center and connected to the Trent Semans Center for Health Education. It is accessible to Duke Health and Duke University ID Badge holders and to the General Public during the weekdays. Detailed information on hours, services and resources may be found on the website at mclibrary.duke.edu. Additional information about Archives can be found at mcarchives.duke.edu.
Duke Parking and Transportation
The Duke Parking and Transportation Customer Service Office is located in room 04230 Duke Clinic, next to the Medical Center Bookstore. Call (919) 684-7275 for more information
Dining
Information about Duke University Hospital dining is available at dukehealth.org/hospitals/duke-university-hospital/amenities.
Medical Center Catering is an in-house operation that provides catering services for the Duke Health System.
The Searle Conference Center for Continuing Education in the Health Sciences provides elegant accommodations for conferences, symposia, lectures, and meetings to support the continuing education activities of the medical center and university. Additionally, banquets, dinners, weddings, receptions, and other private events may be held on a space-available basis. Meeting space, audiovisual needs, catering, and assistance with event planning are all provided by the onsite staff. Accepting credit cards/procurement cards, IRs, and other forms of payment.
Visit duh.catertrax.com or duke.healthcaredish.com for more information.
The Nosh Jo Rae Café is located at Duke University’s Trent Semans Center for Health Education. This quaint shop serves up breakfast, salads, soups, sandwiches, and smoothies to the center’s patrons throughout the week.
Dining on Campus. Duke is home to one of the most innovative, dynamic, and cutting edge collegiate dining programs in the country, with access to over 50 dining locations that include 34 on-campus locations, Merchants-on-Points (off-campus restaurants that deliver), and food trucks. Find more information at students.duke.edu/living/dining.
The Office of Curricular Affairs
The Office of Curricular Affairs provides professional, technical, and administrative support for the development, implementation, and assessment of patient-centered medical education. The staff and faculty in the OCA strive to support students throughout their participation in the educational program.
Under the leadership of Aditee Narayan, MD, MPH, Associate Dean for Curricular Affairs, the Office of Curricular Affairs ensures education quality and innovation, alignment of educational goals and outcomes, assessment of student performance, analysis of course and program evaluations, adherence with educational continuous quality improvement and accreditation, and collaboration with Duke-NUS medical school. The Assessment and Evaluation team in the office conduct educational research for the continual improvement of the curriculum, trains faculty in innovations in educational methodology and assessment, and sponsors a third-year study track in medical education research. The OCA also has a state-of-the-art clinical skills program with a robust standardized patient program allowing even the earliest learners practice in patient-centered care.
Mostly located on the third floor of the Seeley G. Mudd building (attached to TSCHE) along with satellite offices on the 1st and 5th floors of TSCHE, the Office of Curricular Affairs provides support to faculty including initial course planning and set-up; coordination for interdisciplinary and longitudinal course and programs; all assessment and evaluation activities; various laboratory set-ups and specimen maintenance; support for various school-wide committees; maintenance of the curriculum management systems; continuous quality review and improvement processes; maintenance of accreditation; and liaison with Duke-National University of Singapore.
Student Disability Access Office (SDAO)
The Student Disability Access Office (SDAO) recognizes disability as an aspect of diversity that is integral to society and to our campus community. Accessibility is an essential feature of the Duke campus, and we strive to create an inclusive community for our students. We strive to ensure that students with disabilities are provided the tools they need to fully access all aspects of student life inside and outside of the classroom.
Core Functions of SDAO
Partner with students with disabilities to establish services for their access and inclusion on campus.
Manage, coordinate, implement and evaluate accommodation/service programs.
Serve as a resource to students/faculty/staff to ensure effective provision of services.
Provide educational and resource support to the campus community to increase awareness regarding how to create and sustain access and inclusion for students with disabilities in all aspects of the university.
Provide resource and referral information to the campus community and prospective student and their families.
SDAO works with each student individually to establish academic adjustments and auxiliary aids and services, more frequently referred to as academic accommodations for the purpose of eliminating the environmental barriers impacting the student’s equitable access to the campus facilities, programs and activities. To find out more information about how to establish services with SDAO you can contact us in the following ways.
In order to receive consideration for reasonable accommodations under Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 (ADA), and the ADA Amendments Act of 2008, a student must have a physical or mental impairment that substantially limits one or more major life activities.
Students requesting accommodations under the provisions of the ADA, ADA Amendments Act of 2008, and Section 504 of the Rehabilitation Act of 1973 (e.g., academic, accessibility, housing) must contact the Student Disability Access Office to explore possible coverage.
Students with medical conditions not covered under the provisions of the ADA and the ADA Amendments Act may wish to contact Duke Student Health Service.
Additional information and requests for accommodations may be found on the SDAO website, access.duke.edu/students.
Student Health
Student Health Services at Duke University is jointly supported by the Division of Student Affairs and the Department of Pediatrics. The Duke Student Health Center is the primary source for a wide range of healthcare services, many of which are covered by the Student Health Fee. Its mission is to provide evidence-based, patient-centered health care to the Duke student community in a professional and compassionate manner that directly contributes to the student's well-being and overall success. For more information, visit studentaffairs.duke.edu/studenthealth.
Student Ombudsperson
In response to some students’ concerns about approaching existing resources (course directors, advisory deans, faculty) when they feel mistreated or have a conflict with another member of the School of Medicine community, students may contact the Office for Institutional Equity. An Ombudsperson position has been created to provide a confidential and anonymous resource to help students in the School of Medicine decide how they want to handle such circumstances, what their options are, and to provide mediation if desired. To contact the Ombudsperson with a concern, email ombudsman@duke.edu or call (919) 668-3326. More information may be found on the Office of the Student Ombudsperson website at medschool.duke.edu/education/health-professions-education-programs/doctor-medicine-md-program/student-experience.
Technology Resources
Medical Education IT
MedEdIT consists of three support service groups: The Student Helpdesk Team, the Multimedia Team, and the Development Team. These teams work independently and collaboratively to provide the best services and support in technology to our faculty, staff, students, and guests.
The MedEdIT Helpdesk is the front-line of technical support for students in the School of Medicine, serving Medical Doctor (MD), Pathology (PATH), Master of Biomedical Sciences (MBS), Occupational Therapy (OTD), and Physical Therapy (DPT) programs.
MD, MBS, & PATH Student Helpdesk Phone: (919) 668-6212
PT and OTD Student Helpdesk Phone: (919) 660-0227
We provide all incoming students at the School of Medicine with a laptop and support for these machines throughout their lifespan while at Duke University.
Services we provide include:
Technical Support
Hardware & Software Repairs
Loaner laptops, chargers, and other accessories
Training & Guidance
Advice and Best Practices on all tech-related issues
Management and Support for the technology within the Trent Semans Center for Health Education (TSCHE)
The Office of Information Technology
The Office of Information Technology (OIT) manages Duke's central technology infrastructure and provides services and tools to support the educational and research missions of the institution, as well as the university's business functions.